Freight charge: EUROPE
Smaller items upp to 2kg: 89 SEK
Larger items: 179:- SEK
For Bulgaria, Romania, Hungary and Greece special freight charges are applied. Please check this in basket on checkout.
Main Terms
Making a Purchase & the Contract
Making a purchase is simple. Browse our online shop, add the desired items to your basket, then either review your shopping basket or proceed directly to the checkout. To place an order you are required to complete our simple checkout process; you will be guided through the required stages and asked to input your data to complete the transaction. Please ensure you pay full attention and ensure your details are correct before placing an order. Upon placing your order, we will send you an order acknowledgement email which advises you that we’ve received your order request and will provide you with a reference number.
When your order is ready, we will send you a despatch confirmation email. It is at this point that we accept your order, you are charged and the contract between Flyfishing Masters and yourself is formed. All orders are subject to availability and we reserve the right to cancel an order should there be an issue with stock levels or payment details, or the identification of a pricing or product description error. All purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and secure server (by NETS).
We accept Visa and Mastercards and PayPal. If you are shopping from abroad, please note we will charge you in SEK (Swedish Crowns) and your card issuer will convert this from their end.
Back Orders
If your item is not in stock, we will notify you and back order it for you. Please contact us immediately if you do not wish for this to happen. Back ordered items are not charged until they are shipped, and if a back ordered item is part of a larger order that you have already received, no additional postage will be charged.
Liability
Flyfishing Masters shall not be liable in any way for any loss or damage arising directly or indirectly for the delivery of goods being delayed, prevented or for any other reason beyond our control including the acts of any third parties we use to fulfil an order or service. Furthermore, in no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.
Delivery
Flyfishing Masters will deliver ordered goods to the delivery address supplied whilst submitting an order. Availability permitting, orders will despatched for delivery within the stated time frame. The despatch of goods constitutes our duty of fulfilling the contract. If you receive delivery notification but no delivery has been made, or are unfortunate to receive a damaged item, please contact our customer service team immediately. This will allow us to assist you immediately and arrange a replacement or refund where applicable. With any delivery we do advise that you check the goods upon arrival before signing for the delivery. We can accept no liability for costs incurred by late deliveries, or for any other reason. If you refuse a delivery for damage or other reasons, please notify our customer service team immediately.
REFUND & RETURNS
If you find your purchase unsuitable for any reason or the size you have selected does not fit, we will exchange it (subject to stock availability) or refund the cost of the item. We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for returned goods lost in transmit. It is your responsibility to send this back to us at your cost, and within 14 days of purchase, ensuring that:
ALL RETURNS ARE SENT TO:
Flyfishing Masters Palmer AB
Hogsakerringen 64
21622 Limhamn
SWEDEN
VAT Number: SE556881679601